Frequently Asked Questions
Everything you need to know about our premium non-alcoholic spirits and beverages.
What exactly are non-alcoholic spirits?
Non-alcoholic spirits are crafted using traditional distillation, maceration, or extraction methods to mimic the complex flavor profiles of gin, whiskey, or tequila, but without the alcohol content (typically 0.5% ABV or less).
How should I store my beverages once they arrive?
Most of our products are shelf-stable until opened. After opening, we recommend refrigerating your bottles to preserve the delicate botanical notes and consuming them within 4-12 weeks as indicated on the label.
Do you offer international shipping?
Currently, we ship within the United States and Canada. Due to the weight of glass bottles and liquid contents, shipping rates are calculated at checkout based on your specific location and order volume.
What is your return policy for food and drink items?
For safety and hygiene reasons, we cannot accept returns on opened food or beverage products. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full replacement or refund.
Are your products suitable for pregnant or breastfeeding individuals?
While our products are non-alcoholic, some contain unique botanicals or adaptogens. We always recommend consulting with your healthcare provider before introducing new herbal ingredients into your diet during pregnancy.
Can I track my order once it has been placed?
Yes! Once your order is processed and leaves our warehouse, you will receive an automated email with a tracking number so you can monitor its journey to your doorstep.